Question 1

How do I book an online nutrition consultation?

Accepted Answer

Booking your online nutrition consultation is simple. Click the Book Now button on our website, choose a date and time that suits you, and complete your booking through our secure online system.
Once your appointment is confirmed, you'll receive all the information you need before your consultation.

Question 2

What nutrition services do you offer?

Accepted Answer

We offer three nutrition consultation services:

Initial Consultation – Ideal for new clients. During this session, we'll discuss your health goals, lifestyle, eating habits, medical history, and any challenges you may be facing before creating your personalised nutrition plan.
Follow-up Consultation – Designed for existing clients to review progress, make any necessary adjustments to their nutrition plan, and provide ongoing support.
Couples Consultation – Perfect for partners who want to improve their eating habits together, work towards shared health goals, and receive personalised nutrition guidance that fits both lifestyles.
If you're unsure which consultation is right for you, feel free to get in touch. I'd be happy to help you choose the option that best suits your needs.

Question 3

How do I choose a date and time for my consultation?

Accepted Answer

You can choose any available date and time directly through our online booking system. Simply select the appointment that suits you best, and you'll receive a confirmation email with all the details you need before your consultation.
If you can't find a suitable time, feel free to get in touch and I'll do my best to accommodate your schedule.

Question 4

What information do I need to provide before my consultation?

Accepted Answer

If you're booking an Initial Consultation, you'll be asked to complete a health and lifestyle questionnaire before your appointment. This includes information about your medical history, eating habits, lifestyle, health goals, and any relevant blood test results or medications, where applicable.
Providing this information in advance allows me to better understand your individual needs and prepare for a personalised and productive consultation.

Question 5

How can I pay for my consultation?

Accepted Answer

All payments are completed securely through our website. Once you've selected your consultation and entered the required information, you'll be redirected to our secure online payment gateway to complete your payment.
Your appointment will be confirmed once your booking and payment have been successfully processed.

Question 6

What can I expect during my consultation?

Accepted Answer

During your consultation, we'll discuss your health goals, lifestyle, eating habits, medical history, and any challenges you may be facing. This allows me to gain a complete understanding of your individual needs before creating your personalised nutrition plan.

You'll also have the opportunity to ask questions, receive evidence-based nutrition guidance, and work together with me to develop realistic strategies that fit your lifestyle and support your long-term health and wellbeing.

Question 7

Can I reschedule or cancel my consultation?

Accepted Answer

Yes. If you need to reschedule or cancel your consultation, simply get in touch by email at least 24 hours before your scheduled appointment. I'll do my best to arrange a new date and time that works for you, subject to availability.

For cancellations or changes made less than 24 hours before the consultation, please refer to our Cancellation Policy or contact me directly.

Question 8

What is your cancellation, refund, and no-show policy?

Accepted Answer

Appointments can be cancelled or rescheduled free of charge with at least 24 hours' notice. Requests made less than 24 hours before the scheduled consultation may not be eligible for a refund or rescheduling.

If you're unable to attend due to exceptional circumstances, please get in touch as soon as possible and I'll do my best to help.

For full details, please refer to our Cancellation Policy.